Contact
Reach out about support, feedback, partnerships, or corrections.
This page explains the best reason to reach out and what kinds of requests Chartwave is set up to handle. If your question is about how the product works, the FAQ is often the fastest place to start.
Support questions
Use this for issues with chart generation, image coverage, exports, or anything that looks wrong in the results.
Product feedback
Share ideas for new chart types, layout improvements, additional filters, or ways to make the exported visuals more useful.
Business and media
Use this for collaborations, partnerships, feature requests for campaigns, or media inquiries about the product.
Corrections and takedowns
Reach out if artwork appears incorrectly, attribution needs correction, or specific content should be reviewed.
Helpful details to include
If you are reporting a problem, include the Last.fm username you tested, the timeframe you selected, the chart mode you used, and a quick description of what you expected to happen. If the issue is visual, a screenshot is especially helpful.
Why this page exists
A public-facing music tool should clearly explain how users can ask for help, send feedback, or request corrections. This page gives Chartwave a straightforward, discoverable place for that purpose.